dcc6 Privacy Policy

1. Data Controller

dcc6, operating at https://dcc6.pro, is the data controller responsible for the personal information collected through the dcc6 Platform. As data controller, dcc6 determines the purposes and means by which your personal data is processed.

This Privacy Policy applies to all personal data collected in connection with your use of the dcc6 website, mobile platform, customer support channels, and any other services provided by dcc6. It should be read alongside the dcc6 Terms & Conditions, which govern your overall use of the platform.

2. Data We Collect

dcc6 collects only the personal data that is necessary for the specific purposes described in this Policy. The categories of personal data we collect include:

• Identity Data: Full legal name, date of birth, and government-issued identification details (such as a Pakistani CNIC or passport number) collected during registration and KYC verification.
• Contact Data: Email address, mobile phone number, and city or region of residence (for example, Karachi, Lahore, Islamabad, or Faisalabad) provided during account creation or support interactions.
• Financial Data: Payment method references (JazzCash account identifiers, EasyPaisa wallet references, HBL, UBL, or Meezan Bank account details), transaction amounts denominated in PKR, and withdrawal destination details. dcc6 does not store complete payment instrument credentials on its own servers.
• KYC Documents: Scanned copies or photographs of identity documents, selfie verification images, and proof-of-payment-method documentation submitted as part of the identity verification process.
• Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and session timestamps collected automatically when you access the dcc6 Platform.
• Usage Data: Game activity logs, bet histories, login records, session durations, and responsible gaming tool usage, generated automatically through your interaction with the Platform.
• Cookie and Tracking Data: Data collected via cookies and similar technologies as described in Section 8 of this Policy.
• Communications Data: Content of live chat conversations with dcc6 support staff, support email correspondence, and any other communications you direct to dcc6.

dcc6 does not collect or process special category data (such as health data, racial or ethnic origin, religious beliefs, or biometric data used for identification purposes) except where strictly required for the operation of responsible gaming tools and only with appropriate safeguards in place.

3. How We Collect Your Data

dcc6 collects personal data through the following means:

• Directly from you: When you register for a dcc6 account, complete KYC verification, make a deposit or withdrawal, contact customer support, or respond to a dcc6 communication.
• Automatically: When you access the dcc6 Platform, technical and usage data is collected automatically through server logs, cookies, and similar tracking technologies embedded within the Platform.
• From third-party verification providers: Where dcc6 uses third-party KYC or identity verification services to confirm the accuracy of information you have provided, those providers may supply dcc6 with additional verification data.
• From payment processors: Payment service providers including JazzCash, EasyPaisa, and partnered banking institutions may share transaction confirmation data with dcc6 in connection with deposit and withdrawal processing.

4. How We Use Your Data

dcc6 uses the personal data it collects for the following purposes, each supported by an appropriate legal basis:

• Account management: Creating, maintaining, and administering your dcc6 account, including processing login requests and maintaining account security.
• Payment processing: Facilitating PKR deposits and withdrawals via approved payment methods and maintaining accurate transaction records.
• Identity and age verification: Confirming that account holders are at least 21 years of age and are who they claim to be, in compliance with our legal and regulatory obligations.
• Fraud prevention and platform security: Detecting, investigating, and preventing fraudulent activity, money laundering, account takeover attempts, and other forms of abuse directed at the dcc6 Platform or its users.
• Responsible gaming: Monitoring account activity to identify patterns consistent with problem gambling behaviour and to facilitate the operation of responsible gaming tools such as deposit limits and self-exclusion.
• Customer support: Responding to your enquiries, resolving disputes, and providing assistance with account-related matters.
• Legal compliance: Meeting obligations under applicable anti-money laundering (AML), counter-terrorism financing (CTF), and other regulatory frameworks to which dcc6 is subject.
• Platform improvement: Analysing aggregate, anonymised usage data to improve the performance, reliability, and user experience of the dcc6 Platform.
• Communications: Sending account notifications, security alerts, and — where you have opted in — promotional communications about dcc6 offers and new features.

5. Sharing Your Data

dcc6 does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes. Your personal data may be shared in the following limited circumstances only:

• Payment service providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, and Mastercard processing partners receive the minimum financial data necessary to process your transactions. These providers are contractually bound to use your data only for payment processing purposes.
• KYC and identity verification providers: Third-party identity verification services receive identity data and documentation for the purpose of conducting verification checks on behalf of dcc6.
• IT and platform infrastructure providers: Hosting, cloud storage, and platform maintenance providers who process data on dcc6's behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Where required by applicable law, court order, or regulatory directive, dcc6 may disclose personal data to competent authorities. dcc6 will notify affected users where legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of dcc6's business, personal data held by dcc6 may be transferred to the successor entity. Users will be notified of any such transfer in advance where possible.

All third parties with whom dcc6 shares personal data are required to maintain appropriate security measures and to use your data only for the specific purposes for which it was shared.

6. Data Retention

dcc6 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying legal, regulatory, accounting, and reporting obligations. The following general retention principles apply:

• Active accounts: Personal data associated with an active dcc6 account is retained for the duration of the account's activity plus a mandatory post-closure retention period required by applicable regulations.
• KYC and financial records: Identity verification documents and transaction records are retained for a minimum of five (5) years following account closure, in compliance with standard AML and financial record-keeping requirements.
• Support communications: Customer support correspondence is retained for a minimum of two (2) years to facilitate dispute resolution and service quality review.
• Technical and usage logs: Server logs and session data are retained for security and fraud investigation purposes for a period of up to twelve (12) months, after which they are deleted or anonymised.

Upon expiry of the applicable retention period, dcc6 will securely delete or irreversibly anonymise your personal data so that it can no longer be associated with you as an individual.

7. Data Security

dcc6 takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and dcc6 servers.
• Encrypted storage of sensitive personal and financial data at rest.
• Access controls limiting personal data access to authorised dcc6 personnel with a legitimate need to process it.
• Regular security assessments and penetration testing of the dcc6 Platform infrastructure.
• Two-factor authentication options available for all dcc6 account holders.
• Incident response procedures to detect, contain, and report data breaches in accordance with applicable regulatory requirements.

While dcc6 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are encouraged to maintain strong, unique passwords for your dcc6 account and to enable two-factor authentication where available.

8. Cookies & Tracking Technologies

dcc6 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and gather aggregate analytics data. The following types of cookies are used:

• Strictly necessary cookies: Essential for the operation of the dcc6 Platform, including session management, login authentication, and security functions. These cookies cannot be disabled without affecting core Platform functionality.
• Preference cookies: Used to remember your settings and preferences, such as language selection and display options, so that you do not need to re-enter them on each visit.
• Analytics cookies: Used to collect aggregate, anonymised data about how users interact with the dcc6 Platform — such as pages visited, session duration, and navigation paths — to help dcc6 improve the user experience.
• Security cookies: Used to detect and prevent fraudulent activity, bot traffic, and abuse of the Platform.

dcc6 does not use third-party advertising or cross-site tracking cookies. You may manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the dcc6 Platform.

9. Your Data Rights

As a dcc6 account holder, you have the following rights in relation to your personal data. To exercise any of these rights, please contact dcc6 support via live chat or at [email protected].

• Right of access: You may request a copy of the personal data dcc6 holds about you, along with information about how it is being processed.
• Right to rectification: If any personal data dcc6 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to dcc6's legal retention obligations. Please note that certain data — particularly KYC and financial records — must be retained for legally mandated periods regardless of an erasure request.
• Right to restrict processing: In certain circumstances, you may request that dcc6 restrict the processing of your personal data, for example while a correction request is being assessed.
• Right to data portability: Where data processing is based on your consent or a contract, you may request a machine-readable copy of the personal data you have provided to dcc6.
• Right to withdraw consent: Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred prior to withdrawal.
• Right to object: You may object to processing of your personal data where dcc6 relies on legitimate interest as the legal basis, subject to dcc6's overriding legitimate grounds.

dcc6 will respond to all verified data rights requests within a reasonable period. We may ask you to verify your identity before processing a rights request to ensure that personal data is not disclosed to unauthorised parties.

10. Minors & Age Restriction

The dcc6 Platform is strictly intended for individuals who are at least 21 years of age. dcc6 does not knowingly collect personal data from persons under the age of 21. If dcc6 becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended and all associated personal data will be deleted as promptly as practicable.

dcc6 employs age verification measures during the registration process, including mandatory date-of-birth collection and KYC document verification, to prevent underage access. If you believe a minor has gained access to the dcc6 Platform, please notify us immediately at [email protected].

11. International Data Transfers

In the course of operating the dcc6 Platform, personal data may be transferred to and processed in countries other than Pakistan, including countries where data protection laws may differ from those applicable in Pakistan. Where such transfers occur, dcc6 ensures that appropriate safeguards are in place to protect your personal data, including contractual protections with the receiving entities that are consistent with applicable data protection standards.

By using the dcc6 Platform and providing your personal data, you acknowledge that your information may be transferred, stored, and processed outside Pakistan as described in this Policy.

12. Third-Party Services & Links

The dcc6 Platform may reference or link to third-party services, such as payment providers and game software suppliers, which operate under their own privacy policies and data practices. dcc6 is not responsible for the privacy practices of any third-party service and encourages you to review the privacy policy of any third party before providing them with your personal information.

Game software provided by third-party game studios on the dcc6 Platform may involve data processing by those studios in accordance with their own data protection frameworks. dcc6 selects game partners who maintain appropriate data security standards and contractually requires them to handle player data in accordance with dcc6's privacy requirements.

13. Changes to This Privacy Policy

dcc6 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we provide. Where changes are material, dcc6 will provide advance notice to registered account holders via email or an on-platform notification prior to the changes taking effect.

The date of the most recent revision to this Privacy Policy is displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about how dcc6 protects your personal data. Continued use of the dcc6 Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or dcc6's handling of your personal data, please contact the dcc6 team through the following channels:

• Live Chat: Available 24/7 directly on the dcc6 Platform — average response time 3–5 minutes.
• Email: [email protected] — for formal data rights requests and privacy-related enquiries.

Our support team is available around the clock in both English and Urdu, aligned to Pakistan Standard Time (PKT). We treat all privacy-related communications with priority and will acknowledge receipt of your query promptly.